Digital Trends in Utilities. Increasingly, digital is becoming the foundation for most business applications. Pre-digital, customers simply wanted to flick a switch to illuminate their business and homes at a fair price. Data is translated into actionable information. Digital Transformation in utilities from around the world Thames Water adopted remote asset monitoring to anticipate mechanism failures and respond in real time. Smart Water Utility; Digital Transformation of Water. Digital Transformation in utilities and construction is no longer a luxury or an afterthought. 1. • Innovation. menial, repetitive tasks). These are the benefits of digital transformation. And making sure any changes they make are in line with their business goals. The question is how to get there. One unintended side effect from the COVID-19 pandemic has been the boost given to digital technologies among utilities. Tech innovation is no longer associated only with replacement of paperwork with automated electronic systems. Digital leaders think about their transformations in terms of several broad themes. Price was the key differentiator for the utility industry. BCG’s Center for Digital in Power & Utilities uses proven digital tools and methodologies—coupled with broad and deep industry experience—to help power and utilities companies thrive. But driving digital change is easier said than done. What it means to do a Dx in utility is by adopting new ways of working. Driven by sustainable environmental needs, the emergence of prosumers and the evolution of technology, the water utility industry is on the verge of one of the largest digital transformations in its 100+ years of existence. When doing so, they should never forget a key dimension that will determine the success of the entire journey: their people. Utility companies are pressured to use hardware, software and business approaches that enable a smart, connected infrastructure to be How utilities can embrace digital transformation: Oct 8, 2019. But these three key principles address some of the core challenges of implementing digital technologies in a utility environment. Successful digital transformation for utilities providers Successful digital transformation for utility providers As customers demand digital, responsive and trustworthy service from their utilities providers, companies must reorient every move to put the customer at the core. Are utility companies spending their IT budgets efficiently? But while other sectors have been pushing hard to enhance their digital capabilities, the energy and utilities sector has typically been slower to adapt. utilities organisations, the challenges of transformations, and how companies can defy the odds to become truly customer centric, digital and agile ahead of their competitors. As a digital transformation progresses, executive teams will have to address many other decisions, too: whether to buy or build their own digital solutions, how to leverage Agile methods without going overboard, how to monetize their investments in digital technology. Digital transformation in the utilities sector is the process of adopting new digital ways of working, often with a business goal for utilities to reinvent themselves. 0. views. Utilities need not necessarily have contingency plans in place for every possible digital scenario. Mitigate revenue threats with digitized assets, mobile field operations, and connected remote teams. Our Digital Utilities Transformation framework is made up of the following key services: Digital Utilities Maturity Assessment: The starting point of the digital transformation journey is an assessment of the Utilities current maturity on the digital agenda. Energy 4.0: digital transformation and utilities Brought to you in association.... 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